Code |
12540
|
Year |
1
|
Semester |
S2
|
ECTS Credits |
5
|
Workload |
OT(10H)/TP(20H)
|
Scientific area |
Management
|
Entry requirements |
Non applicable.
|
Learning outcomes |
Form strategic thinking; • Orientation to the needs of the interlocutor; • Guidance for results; • Critical sense and contextualization capacity; • Ability to identify, analyze and solve problems; • Support for the definition of a path to achieving a negotiation;
|
Syllabus |
1. Basic negotiation Concepts; 2. Negotiation stages; 3. Strategies and types of negotiation; 4. Negotiation styles; 5. Principles of negotiation; 6. Close business; 7. Brief description about game theory; 8. Commercial Emails and sales force organization models; 9. Ideas to survive the price war; 10. Assembly and negotiation in retail business; 11. Control models and objectives of the commercial team; 12. Assembly of commercial real estate project and necessary negotiation systems; 13. Individual work, presentation and its conclusions;
|
Main Bibliography |
Negociação nas organizações: Eduardo Simões – Editora RH; •A Negociação. Estratégias e Tácticas: Jesuíno, Jorge Correia - Texto Editora; •Todos Podemos Negociar Bem! Pedro Fontes Falcão –Topbooks;
|
Language |
Portuguese. Tutorial support is available in English.
|