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Management Basics in Health

Code 11909
Year 1
Semester S2
ECTS Credits 6
Workload TP(30H)
Scientific area Management
Entry requirements None.
Mode of delivery Face-to-face
Work placements NA
Learning outcomes Give emphasis to issues relating to key management capabilities for effective management of healthcare organizations; Management differs from one industrial unit and to other areas of services At the end of this course the student should cover:
- Identify the various management models of health units in Portugal
- Identify the different perspectives of risk management
- To characterize the health units as organizations that learn
- Understand a provider of health care organization as an organization focused on the User
- To identify the dysfunctions and Organizational Constraints
- Understanding the Use Review Protocol as a management tool
- Identify the different perspectives of Performance in Healthcare Organizations
- Understanding the New Public management
- Understand the Clinical Governance
Syllabus 1 - Management Models of Health Units in Portugal
2 - Risk management and its perspectives
3 - Value Stream mapping in Health
4 - Patient Focused Care
5 - Use Revision Protocol as a management tool
6 - Evaluation of Performance in Health Organizations and their Perspectives
7 - Clinical Governance
Main Bibliography ALMEIDA,A;SERRASQUEIRO,Z;ROGEIRO,A(2006)“Protocolo de Revisão de Utilização de recursos num Hospital Público Português”,RAMP,II,19,5,381-386
BARATA,MC;Lapas,MC“Aplicação da FMEA e da Stream Analysis a problemas organizacionais”
DONABEDIAN,A(1980)“Explorations in quality assessment and monitoring,I,Ann Arbor
FERRITO,C e Ramos,L(1994)“Stream Analysis e FMEA aplicados aos serviços de saúde”,ESS IPS
FETTER,RB(1991)“Diagnosis Related Groups”, Interfaces,21,1,6-26
HAYNE,AN e Peoples,LT (1993)“Analysis of na organization’s waste stream”,hMMQ,Fev
PORRAS,JI; Berg,PO(1986)“The Impact of Organization Development”, The Academy of Management Review
PORRAS,J(1988)“Stream Analysis- A powerful way to diagnose and mange Organizacional Change”, Jossey-Bass, New York
STRINER,DL;Norman,GR(1994)“Health measurement scales”, Oxford: Oxford University Press.
URBANO,J;BENTES,M (1990) “Definição da Produção do Hospital: os grupos de diagnósticos homogéneos”,RPSP,8,1,49-60
Teaching Methodologies and Assessment Criteria Students will be exempt from Final Examination if they obtain a mark of 10 or more and attend 50% of the classes.
The final learning classification will be the result of the sum of the marks obtained in each of the assessment components:
(1) Work - will correspond to 60%, of the final classification (12 values). The work will be subordinated to a theme indicated by the teacher of the curricular unit.
(2) Critical Report - 10% of the final mark (2 points). Critical report of a work presented by another group, which should be delivered on the day of the discussion of the work.
(3) Analysis of an article - 30% of the final classification (6 points).
The scientific article is chosen by each student individually and must be validated by the teacher. The analysis should be delivered on the 20th of May 2023, by email and presented in class on the 2nd of June 2023.
Language Portuguese. Tutorial support is available in English.
Last updated on: 2024-03-11

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