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Management of Health Units
Management Basics in Health

Management Basics in Health

Code	11909
Year	1
Semester	S2
ECTS Credits	6
Workload	TP(30H)
Scientific area	Management
Entry requirements	None.
Mode of delivery	Face-to-face
Work placements	NA
Learning outcomes	Give emphasis to issues relating to key management capabilities for effective management of healthcare organizations; Management differs from one industrial unit and to other areas of services At the end of this course the student should cover: - Identify the various management models of health units in Portugal - Identify the different perspectives of risk management - To characterize the health units as organizations that learn - Understand a provider of health care organization as an organization focused on the User - To identify the dysfunctions and Organizational Constraints - Understanding the Use Review Protocol as a management tool - Identify the different perspectives of Performance in Healthcare Organizations - Understanding the New Public management - Understand the Clinical Governance
Syllabus	1 - Management Models of Health Units in Portugal 2 - Risk management and its perspectives 3 - Value Stream mapping in Health 4 - Patient Focused Care 5 - Use Revision Protocol as a management tool 6 - Evaluation of Performance in Health Organizations and their Perspectives 7 - Clinical Governance
Main Bibliography	ALMEIDA,A;SERRASQUEIRO,Z;ROGEIRO,A(2006)“Protocolo de Revisão de Utilização de recursos num Hospital Público Português”,RAMP,II,19,5,381-386 BARATA,MC;Lapas,MC“Aplicação da FMEA e da Stream Analysis a problemas organizacionais” DONABEDIAN,A(1980)“Explorations in quality assessment and monitoring,I,Ann Arbor FERRITO,C e Ramos,L(1994)“Stream Analysis e FMEA aplicados aos serviços de saúde”,ESS IPS FETTER,RB(1991)“Diagnosis Related Groups”, Interfaces,21,1,6-26 HAYNE,AN e Peoples,LT (1993)“Analysis of na organization’s waste stream”,hMMQ,Fev PORRAS,JI; Berg,PO(1986)“The Impact of Organization Development”, The Academy of Management Review PORRAS,J(1988)“Stream Analysis- A powerful way to diagnose and mange Organizacional Change”, Jossey-Bass, New York STRINER,DL;Norman,GR(1994)“Health measurement scales”, Oxford: Oxford University Press. URBANO,J;BENTES,M (1990) “Definição da Produção do Hospital: os grupos de diagnósticos homogéneos”,RPSP,8,1,49-60
Teaching Methodologies and Assessment Criteria	The rating will be on a scale of 0-20 values. Students who have a grade equal to or higher than 10 points will be granted Final Exam. The final learning classification will be the result of the sum of the grades obtained in each of the evaluation components.
Language	Portuguese. Tutorial support is available in English.