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Management Basics in Health

Management Basics in Health

Code	12574
Year	1
Semester	S2
ECTS Credits	6
Workload	TP(30H)
Scientific area	Management
Entry requirements	NA
Mode of delivery	Face-to-face
Work placements	NA
Learning outcomes	Give emphasis to issues relating to key management capabilities for effective management of healthcare organizations; Management differs from one industrial unit and to other areas of services At the end of this course the student should cover: - Identify the various management models of health units in Portugal - Identify the different perspectives of risk management - To characterize the health units as organizations that learn - Understand a provider of health care organization as an organization focused on the User - To identify the dysfunctions and Organizational Constraints - Understanding the Use Review Protocol as a management tool - Identify the different perspectives of Performance in Healthcare Organizations - Understanding the New Public management - Understand the Clinical Governance
Syllabus	1 - Models of the Health Units Management in Portugal 2 – Health information systems 3 - The risk management and its prospects 4 - Value Stream mapping in Health 5 - The organization focused on user (Patient Focused Care) 6 - Protocolo Utilization Review as a management tool 7 - Evalution of Performance in Healthcare Organizations and its prospects 8 - Clinical Governance
Main Bibliography	ALMEIDA,A;SERRASQUEIRO,Z;ROGEIRO,A(2006)“Protocolo de Revisão de Utilização de recursos num Hospital Público Português”,RAMP,II,19,5,381-386 BARATA,MC;Lapas,MC“Aplicação da FMEA e da Stream Analysis a problemas organizacionais” DONABEDIAN,A(1980)“Explorations in quality assessment and monitoring,I,Ann Arbor FERRITO,C e Ramos,L(1994)“Stream Analysis e FMEA aplicados aos serviços de saúde”,ESS IPS FETTER,RB(1991)“Diagnosis Related Groups”, Interfaces,21,1,6-26 HAYNE,AN e Peoples,LT (1993)“Analysis of na organization’s waste stream”,hMMQ,Fev PORRAS,JI; Berg,PO(1986)“The Impact of Organization Development”, The Academy of Management Review PORRAS,J(1988)“Stream Analysis- A powerful way to diagnose and mange Organizacional Change”, Jossey-Bass, New York STRINER,DL;Norman,GR(1994)“Health measurement scales”, Oxford: Oxford University Press. URBANO,J;BENTES,M (1990) “Definição da Produção do Hospital: os grupos de diagnósticos homogéneos”,RPSP,8,1,49-60
Language	Portuguese. Tutorial support is available in English.