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  4. Organization of Social Services

Organization of Social Services

Code 13445
Year 1
Semester S2
ECTS Credits 6
Workload OT(15H)/TP(30H)
Scientific area Sociology
Entry requirements No requirements.
Mode of delivery Presential.
Work placements Not applicable
Learning outcomes Put students in contact with the main concepts of management by providing them with an overview of the organizations and functions necessary for its operation.
Training of development agents, by developing their social skills of managers in order to generate efficiency in the third sector.
The main goal of this course unit is to provide and develop analytical competences about management concepts providing them with an overview of the organizations and functions necessary for its operation.

Syllabus 1 - Presentation of the state of the art in this area in Portugal and worldwide
2 - From the company cultures of organizational cultures
- Planning and strategy in social organization
3 - NGOs: emergence and development, scope and diversity
- Managing people and relationships in social organization: management team, staff, volunteers and community.
4 - Changes to policies and global geo-strategic and organizational consequences: the organization of work, the systems of employment and social responses to traditionally disadvantaged groups and new risk groups.
5 - Financial viability: the capture and protection of resources on performance measures.
Main Bibliography - Almeida, P., Trabalho, Serviço e Serviços, Ed. Afrontamento, Porto, 2005.
. Ashoka Emprendedores Sociais; McKinsey & Company Inc.. Empreendimentos sociais sustentáveis: como elaborar planos de negócio para organizações sociais. São Paulo: Peirópolis, 2001.
- Curtis, L., Moriarty, J. & Netten, A., The expected working life of a social worker, British Journal of Social Work, 40, 5,1628-1643. Oxford University Press, Oxford, UK, 2010.
- Darton, R., Bäumker, T., Callaghan, L. & Netten, A., The PSSRU evaluation of the extra care housing initiative: technical report, Personal Social Services Research Unit, University of Kent, Canterbury, UK, 2011.
- Drucker, P. F., Managing the Non-Profit Organization: principles and Practices, Harper Collins Publisher, New York, 1990.
- Drummond, M., Sculpher, M., Claxton, K., Stoddart, G. & Torrance, G., Methods for the economic evaluation of health care programmes. Oxford University Press, Oxford, UK, 2015.
- Friedberg, E., “Organização”, in Boudon, R. (org.) Tratado de Sociologia, Ed. Asa, Porto, 1995.
- Howe, A., Jones, A., & Tilse, C., “What’s in a name? Similarities and differences in international terms and meanings for older peoples’ housing with services.” Ageing & Society,
33(4): 547-578, 2013.
- Kovács, I. “Trabalho,qualificações e aprendizagem ao longo da vida”, in Formação, Trabalho e Tecnologia, APSIOT- Celta, Lisboa, 1998.
- Kovàcs, I., “Evolução dos sistemas de gestão e SIOT”, in Organizações e Trabalho, 24, PP. 29-45, Lisboa , 2000.
- Sansaulieu, R. “O mundo do trabalho”, in Enciclopédia Sociológica Contemporânea, Rés Editora, Porto, (s/d).

Language Portuguese. Tutorial support is available in English.
Last updated on: 2023-06-12

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