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Systems Audit and Certification

Code 15426
Year 2
Semester S1
ECTS Credits 6
Workload T(30H)/TP(30H)
Scientific area Engenharia e Gestão Industrial
Entry requirements Not applicable.
Mode of delivery Presential.
Work placements Not applicable.
Learning outcomes 1. Provide students with knowledge to conduct or participate in an audit in an organization;
2. Provide students with an integrated vision of the various management systems of a company, namely the integration of Quality, Environmental, Hygiene, Health, Safety at Work, Innovation and Social Responsibility, among others, achieved through the approach ISO 14000 and OHSAS 18001 standards, in a total quality management perspective, through which all stakeholders in an organization (Shareholders, Clients, Employees, Suppliers and Company) are included;
3. To endow the students with competences at the level of the normative requirements for the certification of systems;
4. Encourage the critical spirit and ability to plan, do, perform and act in the implementation of a management system.
Syllabus Introduction to systems certification and the Portuguese normative body;
Quality Management Systems (ISO 9001);
Audit of management systems (ISO 19011);
Environmental management systems (ISO 14001);
Occupational health and safety management system (OSHAS 18001/ISO 45001);
Integrated management systems (PAS 99).
Main Bibliography Legislation and miscellaneous Standards. Bibliography recommended by the teacher in the various modules. Miscellaneous technical and scientific articles.
Pinto, A. 2017. ISO 9001:2015 Guia Prático. Lidel-Edições Técnicas, Lda., Lisboa.
Pinto, A. e Soares, I. 2011. Sistemas de Gestão da Qualidade: Guia para a sua implementação. Edições Sílabo.
APCER. 2015. Guia do Utilizador ISO 9001:2015. APCER, Lisboa.
Pinto, A. 2012. Sistemas de gestão ambiental - Guia para a sua implementação, 2ª Edição, Edições Sílabo. Lisboa;
Pinto, A. 2017. Sistemas de Gestão da Segurança e Saúde no Trabalho, 3ª Edição. Edições Sílabo, Lisboa.
Pinto, A. 2012. Gestão Integrada de Sistemas: Qualidade, Ambiente, Segurança e Saúde no Trabalho. Edições Sílabo.
Santos, G., Almeida, L., Ramos, D.G.G., Carvalho, F. 2018. Sistemas integrados de gestão-Qualidade, ambiente e segurança. 3ª Edição, Engebook, Porto.
Teaching Methodologies and Assessment Criteria This curricular unit lasts for one semester course, with 64 hours of contact with the teacher, 86 hours of autonomous work and 10 hours for evaluation (total: 160 hours). The course is credited with 6 ECTS.
The classes are organized in a theoretical-practical component (TP), which includes the exposition of the syllabus, also involving the resolution of practical exercises and the development of practical work in real context.
The evaluation is made through two written test (50%), 1 practical assignments (40%) and individual exercises to develop in class (10%).
Language Portuguese. Tutorial support is available in English.
Last updated on: 2022-03-21

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