| Code |
15884
|
| Year |
1
|
| Semester |
S2
|
| ECTS Credits |
2
|
| Workload |
TP(21H)
|
| Scientific area |
Management
|
|
Entry requirements |
N.A.
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|
Learning outcomes |
Exclusive course for Travelport Certification aimed at providing trainees with the basic knowledge necessary to make air reservations and calculate their price. At the end, participants will be able to:
· Consult flight availability
· Make airline reservations, including special requests and other optional elements
· Make changes to reservations made
· Consult rate notes – changes and cancellations
· Calculate the price of a trip using different types of fares
· Make travel budgets
· Issue e-tickets
|
|
Syllabus |
· Introduction
o Sign On, Pseudo City, GTID
o Familiarization with the system: Smartpoint desktop
o Encoding and decoding the scrolling function
· Preparing the reservation
o Consultation of timetables: frequency of flights and availability
o Required booking fields
o Optional fields the APIS
o Special services and seat booking
o Booking changes/cancellation
o Status code update the viewtrip
· Rates
o Consultation of Notes - restrictions for changes and cancellation
o Fare bookings – different types of Fare Quote the branded fares
o Types of passengers (adult, child, baby, etc.)
o Search for the best rate – shopping
o Prepare quotes for clients
· Emissions
o Mandatory modifiers
o Optional modifiers the Emissions Report
o Assisted Ticketing
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|
Main Bibliography |
Galileo for Travel Professionals https://travelport.csod.com/LMS.
www.mytravelport.com
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|
Teaching Methodologies and Assessment Criteria |
Final test.
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|
Language |
Portuguese. Tutorial support is available in English.
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