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Health, Safety and Quality

Code 8643
Year 3
Semester S1
ECTS Credits 6
Workload T(30H)/TP(30H)
Scientific area Industrial Chemistry
Entry requirements Not applicable.
Mode of delivery face-to-face.
Work placements Not applicable.
Learning outcomes This course aims to provide the fundamental knowledge in the following areas: health, safety and health at work and in certification quality management of systems.
At the end of this course, students should be able to:
- Apply hygiene and safety standards in carrying out the work to protect their health and the work environment
- Apply appropriate techniques for handling the biological agents, radioactive chemical and physical, according to industrial hygiene standards
- Identify the causes and consequences of accidents at work
- Select the IPE based on the characteristics of users, the nature of the risks and types of work
- Know the vocabulary and quality language
- Know the importance of management by process in an Organization
- Describe, implement and interpret the purpose of a Quality Management System and its role in the institutions
Syllabus 1. General concepts and rules of safety, hygiene and health at work
2. Risk analysis
3. Individual protection equipment
4. Chemical and Biological Contamination
5. Ionizing and non ionizing radiations
6. Physical risks: noise, vibration, electrical current, thermal environment and lighting
7. Quality concept and historical evolution of the concept of Quality
8. The Portuguese Quality System, the subsystems of Standards, Metrology and Qualification (Certification and Accreditation)
9. Introduction to Quality Management and ISO 9000 standards: NP EN ISO 9000, NP EN ISO 9001 and ISO 9004
10. Methodologies for the implementation of a Quality Management System (QMS)
Main Bibliography 1. Main bibliography
A. Pires Ramos (2004) QUALIDADE – Sistemas de Gestão da Qualidade, Editora Sílabo Gestão, Ed. 3.
M. Alberto Sérgio, (2007) Manual de Higiene e Segurança do Trabalho, Porto Editora, Ed. 10.
Normas NP EN ISO 9000, NP EN ISO 9001, ISO 9004.

2. Supplementary bibliography
Norma NP EN ISO 9000:2005 – Sistemas de Gestão da Qualidade. Fundamentos e Vocabulário. Instituto Português da Qualidade.
Norma NP EN ISO 9001:2008 – Sistemas de Gestão da Qualidade. Requisitos. Instituto Português da Qualidade.
Norma ISO 9004:2009 – Managing for the sustained success of an organization – A quality management approach. International Organization for Standardization (ISO).
Norma NP 4433:2005 - Linhas de Orientação para a documentação do Sistema de Gestão da Qualidade. Instituto Português da Qualidade.
Norma NP ISO 10002:2007 - Gestão da Qualidade. Satisfação dos Clientes. Linhas de Orientação para Tratamento de Reclamações nas Organizações. Instituto Português da Qualidade.
Teaching Methodologies and Assessment Criteria Teaching in this UC will be structured in classroom classes: theoretical and theoretical-practical. In the theoretical classes, which will be taught with the help of audiovisual media, the presentation of the material will be carried out and the discussion of the themes developed according to the program will be promoted. In theoretical-practical classes, knowledge is applied through problem solving.
Conducting a group seminar on certification of quality management systems, solving a real case.
The assessment will tend to be continuous, taking into account two parameters: written tests and group work (max. Two students)

assessment criteria: 85% Tests + 15% work, where
85% (3 tests) = 50% module 1 (two tests) + 35% module 2 (one test), whose average must be equal to 9.50 or higher;
or final exam.
15% Elaboration of a group work and respective presentation to be done in module II only: minimum grade of 10.0

Assessment by final exam: tests (85%) + group work (15%)
Language Portuguese. Tutorial support is available in English.
Last updated on: 2021-10-15

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