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Operations Management

Code 8646
Year 3
Semester S2
ECTS Credits 6
Workload T(30H)/TP(30H)
Scientific area Social and Human Sciences
Mode of delivery Face-to-face
Work placements Not applicable
Learning outcomes This CU is of general nature. So, in this perspective, with this CU students should acquire the knowledge and skills to perform basic functions, of some responsibility, in the production function, or in some other function, that contact with it. The student should:
-Understand the terminology, concepts, principles and methodology of Production / Operations Management;
-Relate Production Function with other functional areas of the Company;
-Apply the appropriate models, techniques and methods in Production / Operations Management;
-Understand the principles and organizational structure of the new strategies of Operations;
-Evaluate the implementation of models, techniques and / or fundamental methods of Production / operations Management, in real situations;
-Categorize written material in journals on various aspects of Production / Operations Management.
Syllabus 1. Introduction
2. Demand Forecasts
3. Aggregate Production Planning
4. Inventory management - Independent Demand
5. Inventory management - Dependent Demand
6. Lean / Just-In-Time
7. Scheduling
8. Quality Management

The syllabus covers the different sub-areas of Production / Operations Management. Consequently, students have the opportunity to make contact not only with the theoretical framework, the concepts and principles of these different sub-areas, but also with their own models and techniques appropriate to solve specific problems. Developments at the level of new strategies of operations are also presented and discussed.
Main Bibliography CHASE, R.; AQUILANO, N. (1995) “Gestão da Produção e das Operações”, Editora Monitor - Projectos e Edições Lda., Lisboa.
COURTOIS, A et al. (2007) “Gestão da Produção”, Lidel, 5ª Edição.
DILWORTH, James B. (1996) “Operations Management”, Mc Graw Hill International Editions, New York.
HEIZER, J.; RENDER, B (1996): “Production and Operations Management – Strategic and Tactical Decisions”: Prentice Hall International Editions; New Jersey; USA.
HEIZER, J.; RENDER, B (2001): “Operations Management”: Prentice Hall International Editions; New Jersey; USA.
KRAJEWSKI, Lee J.; RITZMAN, Larry P. (2002) “Operations Management: Strategy and Analysis”, 6ª Edição, Prentice Hall, New Jersey.
LISBOA, J.V.; GOMES, C.F. (2008) “Gestão de Operações”, 2ª Edição, Vida Económica, Porto.
PEREIRA, ALBERTO (2011) “Gestão de Operações”, Escolar Editora, Lisboa.
Language Portuguese. Tutorial support is available in English.
Last updated on: 2012-05-22

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