Learning outcomes |
Introduction to organizational behavior in all its components and learning the individual aspects: personality and satisfaction; the group aspects: team management, leadership, communication and conflict; and the organizational structure: technology, culture and organizational change.
At the end of the course the student should be able to identify and to distinguish between the individual and the group components: values, attitudes, personality, stages of group development, team management and leadership.
The student will be able to identify the communication needs and sources of conflict, defining and implementing preventive strategies for action.
The student must also identify the structural factors that influence the performance of organizations and to develop integrated plans for response to the demands imposed by each organizational context (cultural, technological or other).
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Syllabus |
1- Introduction to human resources management.
2. Strategic and administrative human resource management.
3. Human resources management policies and practices.
4. The individual
4.1- Individual characteristics, values, attitudes and job satisfaction.
4.2- Personality, emotion, perceptions and decision-making.
4.3- Motivation: theories and pratical applications.
5. Groups and teams in organizations.
5.1- Concepts and group processes.
5.2- Leadership and communication.
5.3- Power, conflict and negotiation.
6- The organizational system.
6.1- Organizational structure, technology and work planning.
6.2- Organizational culture.
7- The organizational dynamics.
7.1- Organizational change and stress.
7.2- Organizational behaviour in the digital era.
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Main Bibliography |
- CUNHA, M.P., REGO, A., CUNHA, R.C., CARDOSO, C.C. (2016) “Manual de Comportamento Organizacional e Gestão”, (6ªEd.), Editora RH, Lisboa. Psicossociologia do trabalho e das organizações, Lidel Pactor, Lisboa. - NEWSTROM J.W. (2008) "Comportamento Organizacional, o comportamento humano no trabalho", McGraw-Hill Brasil, S.Paulo, - REGO, A., CUNHA, M.P, (2009) "Manual de Gestão Transcultural de Gestão de Recursos Humanos", Editora RH, Lisboa. - ROBBINS SP JUDGE TA (2017). Essentials Of Organizational Behavior, Pearson Education, Harlow. - SCHEIN, E.H. (2010) Organizational culture and Leadership, Jossey-Bass, San Francisco.
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