Operations Management

Code	11908
Year	1
Semester	S2
ECTS Credits	6
Workload	OT(15H)/TP(30H)
Scientific area	Management
Entry requirements	There's not requirements
Mode of delivery	face-to-face
Learning outcomes	General objectives: Develop up-to-date practical / scientific knowledge on strategic topics in production management with a view to optimizing processes, both in industrial companies and service companies. Analyze and apply tools and methodologies used in the management of Operations in the context of optimization of processes, with special emphasis to those existing within the Lean Philosophy. Specific objectives: Know the history of Lean Management / Thinking, Key Concepts and Principles of TPS, Principles of Lean Thinking; Realize the concept of Value and Waste, Identify the 7 Waste (Muda), Mura and Muri; Apply tools to identify and diagnose problems
Syllabus	Cap 1 - Lean Thinking 1.1 Value Chain 1.2 - Concept and types of waste 1.3 - Lean tools 1.4 - One piece flow concept 1.5 - Kanban 1.6 - Diagram Spaghetti 1.7 - System 5S 1.8 - SMED (Single-Minute Exchange of Dies) 1.9 - Value Stream Mapping Cap 2 - Production Scheduling 2.1 - Production Types 2.2 - Production Control 2.3 - Gantt Chart
Main Bibliography	Feld, W. M. (2001) “Lean manufacturing: tools, techniques and how to use them” APICS Series on Resource Management Slack, N., Chambers, S. and R. Johnston (2013), Operations Management, 7th edition, Prentice Hall/Financial Times. – Carvalho, J. C. (2010), Logística e Gestão da Cadeia de Abastecimento, Edições Sílabo. – Christopher, M. (2011), Logistics & Supply chain Management, 4th edition, Prentice Hall.
Language	Portuguese. Tutorial support is available in English.