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Operations Management

Code 14064
Year 1
Semester S1
ECTS Credits 6
Workload OT(15H)/TP(30H)
Scientific area Management
Entry requirements None.
Mode of delivery face-to-face
Learning outcomes Develop up-to-date practical / scientific knowledge on strategic topics in production management with a view to optimizing processes, both in industrial companies and service companies.
Analyze and apply tools and methodologies used in the management of Operations in the context of optimization of processes, with special emphasis to those existing within the Lean Philosophy.

Specific objectives:
Know the history of Lean Management / Thinking, Key Concepts and Principles of TPS, Principles of Lean Thinking;
Realize the concept of Value and Waste,
Identify the 7 Waste (Muda), Mura and Muri;
Apply tools to identify and diagnose problems
Syllabus Cap 1 - Lean Thinking
. Value Chain
. Concept and types of waste
. Lean tools
. The Kanban Method
. 5S System
. Value Stream Mapping

Cap 2 - Production Scheduling
. Types of production
. Production control
. Gantt chart
. Priority rules
. Average production flow
Main Bibliography Heizer, J. e Render, B. (2013). Operations Management (11th Edition). Prentice Hall.
Liker, J. (2004). The Toyota Way: 14 Management Principles from the World's Greatest Manufacturer. New York: McGraw-Hill Education.
Lisboa, J.V. e Gomes, C.F. (2019). Gestão de Operações. 3ª Edição. Porto: Vida Económica.
Mann, D. (2014). Creating a Lean Culture: Tools to Sustain Lean Conversions (3rd Edition). New York: Productivity Press.
Ribeiro, J.S. e Roldão, V.S (2007). Gestão das Operações - Uma abordagem integrada. Lisboa: Monitor Editora.
Rodrigues, C. (2008). Introdução à Gestão das Operações. Lisboa: Rei dos Livros.
Roldão, V.S. e Ribeiro, J.S. (2014). Gestão das operações – Uma abordagem integrada. Monitor, Lisboa.
Slack, N., Chambers, S. and R. Johnston (2009), Operations Management, 6th edition, New York: Prentice Hall.
Stevenson, W.J. (2020). Operations Management. McGraw Hill higher education.
Teaching Methodologies and Assessment Criteria The evaluation will be the result of the following elements:
1 written work - 30%
Written test - 60% - December 17th
Participation in classes - 10%

To have access to exams, students must have a minimum mark equal to 6, and have developed and delivered the written work.
Language Portuguese. Tutorial support is available in English.
Last updated on: 2021-10-18

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