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Communication Advisory

Code 14446
Year 1
Semester S2
ECTS Credits 6
Workload OT(15H)/TP(45H)
Scientific area Communication Sciences
Entry requirements n.A.
Mode of delivery Face-to-face.
Work placements n.a.
Learning outcomes This course is designed to prepare students for a career in communications consultancy, focusing on strategic, advisory and ethical practices within complex organisational contexts. The course integrates contemporary perspectives on strategic communication, public relations, marketing, digital contexts, crisis management and inclusive communication.
Adopting a fully applied approach, the course combines theory and critical analysis with real and/or simulated projects to prepare students for diverse professional contexts.
Learning objectives:
By the end of the course, students should be able to:
Understand communication consultancy as a strategic function that supports organisational decision-making.
• Apply diagnostic/formative, planning/strategic, implementation/tactical and evaluative models in strategic communication.
- Develop advisory proposals for real and/or simulated contexts (e.g. institutions, brands, social causes).
Integrate principles of inclusive PR.

Syllabus 1. Fundamentals of communications consulting
2. Communications diagnosis and audit
3. Strategic planning in consulting
4. Organisational communications, image and reputation
5. AI, consulting and ethics
6. Crisis communications
7. Inclusive communications
Main Bibliography Almansa, A. (2010). Assessorias de comunicação. Difusão Editora
Aronczyk, M., Edwards, L. & Kantola, A. (2017). Apprehending public relations as a promotional industry.Public Relations Inquiry, V6, IS 2, doi: 10.1177/2046147X17706411 
Coombs, T. & Holladay, S. (2007). It’s not just PR: Public relations in society. Blackwell.
Coombs, W. T. (2007). Ongoing crisis communication: Planning, Managing, and responding (2nd ed.). Sage
Gonçalves, G. (2010). Introdução à teoria das relações públicas. Porto Editora.
Gonçalves, G (2013). Ética das Relações Públicas. Minerva.
Heath, R. (2010). The Sage handbook of public relations. Sage.
Holtzhausen, D., Fullerton, J., Lewis, & B. Shipka, D. (2021). Principles of strategic communication. Routledge.
Johnston, J. (2012). Media Relations - Issues and strategies, 2nd Edition. Routledge
Teaching Methodologies and Assessment Criteria This assessment has three moments, distributed as follows:
1st Critical review of article + class leadership (group work, during the month of April)
2nd Strategic Communication Days (group work, 12 May)
3. Application of case study in communication consulting (individual work, 9 June)
Weightings:
1st 20%
2nd 40%
3rd 40%
Class participation is mandatory, except in formally justified cases.
Language Portuguese. Tutorial support is available in English.
Last updated on: 2026-03-03

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