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Entrepreneurship and Social Innovation
Organization of Social Services

Organization of Social Services

Code	16573
Year	1
Semester	S1
ECTS Credits	6
Workload	OT(15H)/TP(30H)
Scientific area	Sociology
Entry requirements	NA
Learning outcomes	1. Put students in contact with the main concepts of the Management and Organization of Social Services, providing them with an overview of the organizations and the functions necessary for their functioning. 2. Deepen knowledge and understanding of Management topics in the context of social service organizations. 3. To train development agents, for the improvement of managers and social entrepreneurs in order to generate greater efficiency. 4. Foster a spirit of research on topics of social service organizations, according to the trends and challenges that arise in this field of knowledge.
Syllabus	1. Management of Social Organizations: Concepts and typology 2. Culture, Planning and Strategies in Social Organizations 3. Social Services Management: Concepts, Perspectives and Strategies 4. Social Economy and Non-Profit Organizations providing Social Services 5. Training and the Profession in Social Services: Problems and Challenges 6. The Role and Practice Models of Social Service Technicians 7. Social Responsibility Practices 8. Family, Work with Families and Social Work
Main Bibliography	Almeida, P. (2005), Trabalho, Serviço e Serviços, Ed. Afrontamento, Porto. Drucker, P. F. (1990), Managing the Non-Profit Organization: principles and Practices, Harper Collins Publisher, New York. Faleiros, V. (2013), Estratégias em Serviço Social, Editora Cortez. Friedberg, E. (1995), “Organização”, in Boudon, R. (org) Tratado de Sociologia, Ed. Asa, Porto. Kovács, I. (1998), “Trabalho, qualificações e aprendizagem ao longo da vida”, Formação, Trabalho e Tecnologia, APSIOT- Celta, Lisboa. Rolo, A. & Carvalho, L (2022), Gestão das Organizações Sociais, Edições Sílabo. Teles, H. (2020), Serviço Social nas Empresas: Práticas de responsabilidade social, Pactor – Edições de Ciências Sociais, Forenses e da Educação. - Vários artigos científicos a facultar pela docente.
Teaching Methodologies and Assessment Criteria	The classes will be of a theoretical-practical nature, including the presentation of contents and the participation of the students in the issues addressed. Whenever possible, technicians (alumni) who perform functions in social organizations will be invited to report on their functions and type of functioning in this type of organizations. The theoretical exposition will also be accompanied, whenever possible, with the analysis of case studies taken from journals and books of the specialty. In the practical part, will be presented works carried out by the students (real case studies and a paper with literature review on topics provided by the teacher to each group).
Language	Portuguese. Tutorial support is available in English.