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Management Basics in Health

Code 17389
Year 1
Semester S2
ECTS Credits 6
Workload TP(30H)
Scientific area Management
Entry requirements It does not have.
Learning outcomes Emphasize the themes related to essential management capabilities for the effective administration of healthcare organizations; this differs from the management of an industrial unit and even other service areas.

By the end of this course, the student should be able to:
- Identify the various management models of healthcare units in Portugal
- Identify the different perspectives of risk management
- Characterize healthcare units as learning organizations
- Understand a healthcare provider organization as a user-centered organization
- Understand the Utilization Review Protocol as a management tool
- Identify the different perspectives of performance in healthcare organizations
- Understanding Clinical Governance
Syllabus 1 - Information Systems in Health
2 - Risk Management and its Perspectives
3 - Performance Evaluation in Healthcare Organizations and its Perspectives
4 - The User-Centered Organization
5 - Value Stream Mapping in Healthcare
6 - Lean Healthcare
7 - Other Approaches to Processes in Healthcare Management (Sustainability and "Green Healthcare" (carbon footprint, energy management, clinical waste, sustainable procurement, SDGs in healthcare))
8 - Clinical Governance
Main Bibliography ALMEIDA,A;SERRASQUEIRO,Z;ROGEIRO,A(2006)“Protocolo de Revisão de Utilização de recursos num Hospital Público
Português”,RAMP,II,19,5,381-386
BARATA,MC;Lapas,MC“Aplicação da FMEA e da Stream Analysis a problemas organizacionais”
DONABEDIAN,A(1980)“Explorations in quality assessment and monitoring,I,Ann Arbor
FERRITO,C e Ramos,L(1994)“Stream Analysis e FMEA aplicados aos serviços de saúde”,ESS IPS
FETTER,RB(1991)“Diagnosis Related Groups”, Interfaces,21,1,6-26
HAYNE,AN e Peoples,LT (1993)“Analysis of na organization’s waste stream”,hMMQ,Fev
PORRAS,JI; Berg,PO(1986)“The Impact of Organization Development”, The Academy of Management Review
PORRAS,J(1988)“Stream Analysis- A powerful way to diagnose and mange Organizacional Change”, Jossey-Bass, New York
STRINER,DL;Norman,GR(1994)“Health measurement scales”, Oxford: Oxford University Press.
URBANO,J;BENTES,M (1990) “Definição da Produção do Hospital: os grupos de diagnósticos homogéneos”,RPSP,8,1,49-60
Teaching Methodologies and Assessment Criteria Students who obtain a grade of 10 or higher will be exempt from the Final Exam.
The final learning grade will be the result of the sum of the grades obtained in each of the assessment components:
(1) Assignment - will account for 60% of the final grade (12 points). The assignment will be based on a topic indicated by the course unit teacher.
(2) Critical Report - will account for 10% of the final grade (2 points). A critical report of an assignment presented by another group, which must be submitted on the day of the assignment discussion.
(3) Article Analysis – will account for 30% of the final grade (6 points).
The scientific article is chosen by each student individually and must be validated by the teacher.
The analysis must be submitted by mail by 11:59 pm on May 16, 2026, and presented in class on May 29, 2026.
Language Portuguese. Tutorial support is available in English.
Last updated on: 2026-03-12

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