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Management Basics in Health

Code 17389
Year 1
Semester S2
ECTS Credits 6
Workload TP(30H)
Scientific area Management
Entry requirements It does not have.
Learning outcomes Emphasize the themes related to essential management capabilities for the effective administration of healthcare organizations; this differs from the management of an industrial unit and even other service areas.

By the end of this course, the student should be able to:
- Identify the various management models of healthcare units in Portugal
- Identify the different perspectives of risk management
- Characterize healthcare units as learning organizations
- Understand a healthcare provider organization as a user-centered organization
- Understand the Utilization Review Protocol as a management tool
- Identify the different perspectives of performance in healthcare organizations
- Understanding Clinical Governance
Syllabus 1 - Information Systems in Health
2 - Risk Management and its Perspectives
3 - Performance Evaluation in Healthcare Organizations and its Perspectives
4 - The User-Centered Organization
5 - Value Stream Mapping in Healthcare
6 - Lean Healthcare
7 - Other Approaches to Processes in Healthcare Management (Sustainability and "Green Healthcare" (carbon footprint, energy management, clinical waste, sustainable procurement, SDGs in healthcare))
8 - Clinical Governance
Main Bibliography ALMEIDA,A;SERRASQUEIRO,Z;ROGEIRO,A(2006)“Protocolo de Revisão de Utilização de recursos num Hospital Público
Português”,RAMP,II,19,5,381-386
BARATA,MC;Lapas,MC“Aplicação da FMEA e da Stream Analysis a problemas organizacionais”
DONABEDIAN,A(1980)“Explorations in quality assessment and monitoring,I,Ann Arbor
FERRITO,C e Ramos,L(1994)“Stream Analysis e FMEA aplicados aos serviços de saúde”,ESS IPS
FETTER,RB(1991)“Diagnosis Related Groups”, Interfaces,21,1,6-26
HAYNE,AN e Peoples,LT (1993)“Analysis of na organization’s waste stream”,hMMQ,Fev
PORRAS,JI; Berg,PO(1986)“The Impact of Organization Development”, The Academy of Management Review
PORRAS,J(1988)“Stream Analysis- A powerful way to diagnose and mange Organizacional Change”, Jossey-Bass, New York
STRINER,DL;Norman,GR(1994)“Health measurement scales”, Oxford: Oxford University Press.
URBANO,J;BENTES,M (1990) “Definição da Produção do Hospital: os grupos de diagnósticos homogéneos”,RPSP,8,1,49-60
Language Portuguese. Tutorial support is available in English.
Last updated on: 2026-03-12

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